STORE POLICIES
PRIVACY POLICY
TCSPELLER ONLINE is committed to protecting the privacy of all information provided by our customers. We collect personal information that you provide only for the purposes of fulfilling your order (billing and shipping your order). This includes the name, address, and phone number of the intended recipient(s). If you subscribe to our newsletter or contact us through one of our contact forms, Ebay, or through contest submissions, we collect your email address only to send newsletters, coupons or updates about special offers from TCSPELLER ONLINE. Recipients of our newsletters can unsubscribe at any time using the instructions listed at the end of the email- newsletter. At times, we invite our customers and web site users to provide information for surveys, contests and sweepstakes via this site, email or other media, Participation is completely voluntary and any information collected is used to notify the winners and award prizes, provide site information through our newsletters or improve the use of, and satisfaction with the website.
RETURN OF ARDYSS PRODUCTS
Shapewear: Due to the intimate nature of Shapewear, we will accept no refunds or exchanges. Nutritional and Cosmetic Products: For health and safety reasons, we will not accept refunds or exchanges.
CUSTOM WIGS REFUND POLICY
All sales are final on ALL custom lace wigs. No refunds. We do not accept the delivery of returned products. They will be returned unopened at the sender's expense. To avoid dissatisfaction, please ensure that you measure your head correctly, as your unit will be crafted according to your exact specifications. We are not responsible if you do not measure properly and your wig is not an exact fit.
STOCK WIGS REFUND POLICY
No refunds of stock units. Exchange only is the wig is sent back within 14 days in the EXACT same condidtion and packaging.No hair supplies (adhesives, removers, shampoo, etc..) No evidence of glue or tape may be present on the wig. Product must be in the original packaging with all lace in place. We will not accept merchandise that has been altered/worn (cut lace, brushed, combed, picked, cut or washed) in any way. Wig must be recieved by us within the first 14 days of receiving your wig. Wig exchange must be pre-approved via email prior to arrival. Wig must be returned with a copy of the original invoice and return order form.
RETURN ORDER FORM
Exchanged wig may be different from the original wig. All exchanges will be charged a $15.00 restocking fee. All exchages must
be approved and agreed upon by email to
This e-mail address is being protected from spambots. You need JavaScript enabled to view it
before returned packages arrive, otherwise, they will be denied and returned to the owner at the other's expense. After the exchange of your stock unit has been approved via email, please complete the attached return order form and a copy of the original invoice and send them both back with the wig. You are responsible for all shipping costs.
TCSPELLER ONLINE is committed to protecting the privacy of all information provided by our customers. We collect personal information that you provide only for the purposes of fulfilling your order (billing and shipping your order). This includes the name, address, and phone number of the intended recipient(s). If you subscribe to our newsletter or contact us through one of our contact forms, Ebay, or through contest submissions, we collect your email address only to send newsletters, coupons or updates about special offers from TCSPELLER ONLINE. Recipients of our newsletters can unsubscribe at any time using the instructions listed at the end of the email- newsletter. At times, we invite our customers and web site users to provide information for surveys, contests and sweepstakes via this site, email or other media, Participation is completely voluntary and any information collected is used to notify the winners and award prizes, provide site information through our newsletters or improve the use of, and satisfaction with the website.
RETURN OF ARDYSS PRODUCTS
Shapewear: Due to the intimate nature of Shapewear, we will accept no refunds or exchanges. Nutritional and Cosmetic Products: For health and safety reasons, we will not accept refunds or exchanges.
CUSTOM WIGS REFUND POLICY
All sales are final on ALL custom lace wigs. No refunds. We do not accept the delivery of returned products. They will be returned unopened at the sender's expense. To avoid dissatisfaction, please ensure that you measure your head correctly, as your unit will be crafted according to your exact specifications. We are not responsible if you do not measure properly and your wig is not an exact fit.
STOCK WIGS REFUND POLICY
No refunds of stock units. Exchange only is the wig is sent back within 14 days in the EXACT same condidtion and packaging.No hair supplies (adhesives, removers, shampoo, etc..) No evidence of glue or tape may be present on the wig. Product must be in the original packaging with all lace in place. We will not accept merchandise that has been altered/worn (cut lace, brushed, combed, picked, cut or washed) in any way. Wig must be recieved by us within the first 14 days of receiving your wig. Wig exchange must be pre-approved via email prior to arrival. Wig must be returned with a copy of the original invoice and return order form.
RETURN ORDER FORM
Exchanged wig may be different from the original wig. All exchanges will be charged a $15.00 restocking fee. All exchages must
be approved and agreed upon by email to
This e-mail address is being protected from spambots. You need JavaScript enabled to view it
before returned packages arrive, otherwise, they will be denied and returned to the owner at the other's expense. After the exchange of your stock unit has been approved via email, please complete the attached return order form and a copy of the original invoice and send them both back with the wig. You are responsible for all shipping costs.
Shapewear: Due to the intimate nature of Shapewear, we will accept no refunds or exchanges. Nutritional and Cosmetic Products: For health and safety reasons, we will not accept refunds or exchanges.
CUSTOM WIGS REFUND POLICY
All sales are final on ALL custom lace wigs. No refunds. We do not accept the delivery of returned products. They will be returned unopened at the sender's expense. To avoid dissatisfaction, please ensure that you measure your head correctly, as your unit will be crafted according to your exact specifications. We are not responsible if you do not measure properly and your wig is not an exact fit.
STOCK WIGS REFUND POLICY
No refunds of stock units. Exchange only is the wig is sent back within 14 days in the EXACT same condidtion and packaging.No hair supplies (adhesives, removers, shampoo, etc..) No evidence of glue or tape may be present on the wig. Product must be in the original packaging with all lace in place. We will not accept merchandise that has been altered/worn (cut lace, brushed, combed, picked, cut or washed) in any way. Wig must be recieved by us within the first 14 days of receiving your wig. Wig exchange must be pre-approved via email prior to arrival. Wig must be returned with a copy of the original invoice and return order form.
RETURN ORDER FORM
Exchanged wig may be different from the original wig. All exchanges will be charged a $15.00 restocking fee. All exchages must
be approved and agreed upon by email to
This e-mail address is being protected from spambots. You need JavaScript enabled to view it
before returned packages arrive, otherwise, they will be denied and returned to the owner at the other's expense. After the exchange of your stock unit has been approved via email, please complete the attached return order form and a copy of the original invoice and send them both back with the wig. You are responsible for all shipping costs.
All sales are final on ALL custom lace wigs. No refunds. We do not accept the delivery of returned products. They will be returned unopened at the sender's expense. To avoid dissatisfaction, please ensure that you measure your head correctly, as your unit will be crafted according to your exact specifications. We are not responsible if you do not measure properly and your wig is not an exact fit.
STOCK WIGS REFUND POLICY
No refunds of stock units. Exchange only is the wig is sent back within 14 days in the EXACT same condidtion and packaging.No hair supplies (adhesives, removers, shampoo, etc..) No evidence of glue or tape may be present on the wig. Product must be in the original packaging with all lace in place. We will not accept merchandise that has been altered/worn (cut lace, brushed, combed, picked, cut or washed) in any way. Wig must be recieved by us within the first 14 days of receiving your wig. Wig exchange must be pre-approved via email prior to arrival. Wig must be returned with a copy of the original invoice and return order form.
RETURN ORDER FORM
Exchanged wig may be different from the original wig. All exchanges will be charged a $15.00 restocking fee. All exchages must
be approved and agreed upon by email to
This e-mail address is being protected from spambots. You need JavaScript enabled to view it
before returned packages arrive, otherwise, they will be denied and returned to the owner at the other's expense. After the exchange of your stock unit has been approved via email, please complete the attached return order form and a copy of the original invoice and send them both back with the wig. You are responsible for all shipping costs.
All sales are final on ALL custom lace wigs. No refunds. We do not accept the delivery of returned products. They will be returned unopened at the sender's expense. To avoid dissatisfaction, please ensure that you measure your head correctly, as your unit will be crafted according to your exact specifications. We are not responsible if you do not measure properly and your wig is not an exact fit.
STOCK WIGS REFUND POLICY
No refunds of stock units. Exchange only is the wig is sent back within 14 days in the EXACT same condidtion and packaging.No hair supplies (adhesives, removers, shampoo, etc..) No evidence of glue or tape may be present on the wig. Product must be in the original packaging with all lace in place. We will not accept merchandise that has been altered/worn (cut lace, brushed, combed, picked, cut or washed) in any way. Wig must be recieved by us within the first 14 days of receiving your wig. Wig exchange must be pre-approved via email prior to arrival. Wig must be returned with a copy of the original invoice and return order form.
RETURN ORDER FORM
Exchanged wig may be different from the original wig. All exchanges will be charged a $15.00 restocking fee. All exchages must
be approved and agreed upon by email to
This e-mail address is being protected from spambots. You need JavaScript enabled to view it
before returned packages arrive, otherwise, they will be denied and returned to the owner at the other's expense. After the exchange of your stock unit has been approved via email, please complete the attached return order form and a copy of the original invoice and send them both back with the wig. You are responsible for all shipping costs.
No refunds of stock units. Exchange only is the wig is sent back within 14 days in the EXACT same condidtion and packaging.No hair supplies (adhesives, removers, shampoo, etc..) No evidence of glue or tape may be present on the wig. Product must be in the original packaging with all lace in place. We will not accept merchandise that has been altered/worn (cut lace, brushed, combed, picked, cut or washed) in any way. Wig must be recieved by us within the first 14 days of receiving your wig. Wig exchange must be pre-approved via email prior to arrival. Wig must be returned with a copy of the original invoice and return order form.
RETURN ORDER FORM
Exchanged wig may be different from the original wig. All exchanges will be charged a $15.00 restocking fee. All exchages must
be approved and agreed upon by email to
This e-mail address is being protected from spambots. You need JavaScript enabled to view it
before returned packages arrive, otherwise, they will be denied and returned to the owner at the other's expense. After the exchange of your stock unit has been approved via email, please complete the attached return order form and a copy of the original invoice and send them both back with the wig. You are responsible for all shipping costs.
No refunds of stock units. Exchange only is the wig is sent back within 14 days in the EXACT same condidtion and packaging.No hair supplies (adhesives, removers, shampoo, etc..) No evidence of glue or tape may be present on the wig. Product must be in the original packaging with all lace in place. We will not accept merchandise that has been altered/worn (cut lace, brushed, combed, picked, cut or washed) in any way. Wig must be recieved by us within the first 14 days of receiving your wig. Wig exchange must be pre-approved via email prior to arrival. Wig must be returned with a copy of the original invoice and return order form.
RETURN ORDER FORM
Exchanged wig may be different from the original wig. All exchanges will be charged a $15.00 restocking fee. All exchages must
be approved and agreed upon by email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it before returned packages arrive, otherwise, they will be denied and returned to the owner at the other's expense. After the exchange of your stock unit has been approved via email, please complete the attached return order form and a copy of the original invoice and send them both back with the wig. You are responsible for all shipping costs.
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